The Practice of Disruption

Paul Heagen Uncategorized Leave a Comment

By all accounts, Mickey Drexler was a genius. He leveraged an uncanny, prescient sense of consumer tastes in the fashion industry to built an empire of household name brand retailers — The Gap, Banana Republic, Old Navy and, most recently, J.Crew. A demi-god in the retail fashion biz, Mickey Drexler had it. He got it.  Except there’s one thing, he …

Show and Tell

Paul Heagen Vision and Strategy Leave a Comment

Here’s a typical comment I hear from new CEOs: “I’m trying to effect a culture change around here.” “How’s it going?” I might ask. “Slow…” What might never occur to them is that they could be the reason. Most of the en vogue conversations on culture take the view that culture is everything — that it shapes performance, decision-making, attitudes, …