An Ownership Interest

Paul Heagen Uncategorized Leave a Comment

Several years ago, my grandson cobbled together his own little video commercial extolling the virtues of a local pizza company. They were so impressed by his enterprising verve, the local manager invited him back into the kitchen to watch the whole process and make a pizza for himself. My daughter asked him if he liked it enough to want to …

A Matter of Rust

Paul Heagen Uncategorized Leave a Comment

Corrosion. It eats away – slowly, insidiously, pervasively – robbing objects of their strength, utility or appeal. We understand it in structural terms – bridges, cars, tools – but what about in business? What is the most corrosive force in business? In my experience and observation, it is the CEO who fails—for whatever reason—to deal with the bad behavior or poor performance …