When “Sorry” Should Be Enough

Paul Heagen Authenticity and Vulnerability Leave a Comment

“Sorry seems to be the hardest word” – Elton John It’s been painful. LA Clippers owner Donald Sterling’s most recent cringe-inducing “apology” on CNN for his racist rants almost makes Paula Dean look quaint. However cynical anyone may be about Sterling’s motives for his public display of contrition, he almost appeared sincere. Until he kept talking…and talking…and saying everything all over again. …